FAQS

Answers to popular questions…

What are your rates?

You can see all our updated rates on our booking engine.  Please click on Enquire Now in the main menu

Do rates include breakfast?

These rates do NOT include breakfast

Do you serve breakfast and how much is that?

We do not serve breakfast, but we have a fully self-catering kitchen and there are many restaurants close by that serve breakfast.

How do I make a reservation?

You can make a room reservation on our website using the Enquire Now link in the menu.

Do you offer a pick up service from the airport?

You can take the Margate Mini Coach or the Southern Shuttle from King Shaka airport.  The bus will stop at the Bedford Centre in Port Shepstone where we can pick you up.

How many beds in your dorms?

We have 2x 6 bed dormitories. The dorms have their own shower, toilet and basin and all beds are provided with linen.

How many double rooms do you have?

Unfortunately, we only have two double rooms with a shared bathroom.

Where are the en-suite rooms?

We only have one en-suite log cabin in the garden with lovely sea views. The cabin has a queen size bed, side tables with lamps and a tea/coffee station.  All the other facilities are available for your use

Do I have to bring my own linen?

NO.  All rooms (including the dormitories) are fully equipped with pillows, pillow cases, sheets and duvets. We suggest you bring your own towel if not staying in an en-suite room, but do have many available at reception to hire if needed.

Do you have a kitchen where I can prepare my own food?

Yes, we have self-catering communal kitchen that is fully equipped. You may also store your food in our cupboards or in the fridges provided

Do you have barbeque facilities?

Yes we do have barbeque facilities and they are available for your use at any time

Can I book tours & adventure stuff with you?

Our friendly staff can make all your travel arrangements, book car hire or adventure activities or just chat about where to go and what to do.

Do you have Internet access, telephone & fax?

We have free Wi-F access for those with their own devices. We can also help you make international calls and  you are also able to send and receive faxes here

Do you have washing facilities?

Yes, we can do your washing for you but do not have drying facilities except for a clothes line.

Do you exchange money?

No, we do not exchange money and traveller’s cheques, but there are banks close by who can.

Do you have a pool table?

Yes, we do have a pool table.

Do you have a bar?

Yes, we have a fully licenced bar, therefore we do not allow guest to bring alcohol onto the premises.

Can I book a campsite spot?”

No. All camping is on a first-come, first-served basis as it is difficult to determine the size of tents and reserve space accordingly.  Please note : Our camping sites DO NOT have electricity points.

How close are shops & restaurants?

The closest supermarket is 3km away and the closest restaurant is 1,5km away.  There are also many restaurants within a 5km radius of the backpackers.

Do you have your own parking facilities?

Yes, we have an area for parking and the gate is locked every night. We also have security beams for extra security. We also advise you to never leave anything (even an old sweater) visible in the car.

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